FAQs – Aariro

What does Aariro mean?

Aariro (pronounced aa-ri-ro) is the Tamil lullaby mums sing while rocking bub to sleep in a thottil. That's the feeling we want everything we make to give you: calm, cosy and full of love.

Are Aariro baby products made in India?

Yes, in Karur, in our own family factory, which has made baby products for global brands for years. We started Aariro because Indian parents deserve that same export quality at home, not leftovers or rejects. So you get global-standard products, made for Indian homes and Indian weather.

What baby products does Aariro make?

Swaddles, small muslin swaddles, wash cloths, burp cloths, bibs, jablas, kimono jabla sets with pants, cloth nappies, shorts, sleep bags, reversible blankets, nursing pillows, Cozy Nests, thottils and nursing covers. Your whole newborn kit, all in one place.

What are the must-have Aariro products for a newborn?

Most parents start with our muslin swaddles, jablas and burp cloths for everyday use, plus a nursing pillow for feeding and the Cozy Nest for cosy lounging. It's also a lovely set to gift at a baby shower.

Why do Aariro prints look so different from typical baby products?

We skipped the loud colours and cartoon overload. Our prints are calm and design-led, gentle on bub's eyes and pretty enough to leave out in your living room.

What online payment methods do you accept?

We accept all major Debit and Credit Cards (Visa, Mastercard, RuPay), UPI (Google Pay, PhonePe, Paytm), Net Banking, and popular wallets through secure, 256-bit encrypted checkout.

Do I really need a nursing pillow for breastfeeding?

Not strictly, but most mums find it makes a big difference. It lifts bub to the right height, so your back, shoulders and arms get a break during long feeds. It's handy for propped tummy time later on too. It's one of our best sellers, and most of our customers find us through word-of-mouth from other mums.

What is a baby nest and how do I use the Aariro Cozy Nest?

A baby nest is a soft, snug little bed that gives bub a cosy, womb-like space for lounging, cuddles and supervised naps. It comes in two sizes: 0–8 months and 9–18 months. Always place it on a firm, flat surface and keep an eye on your little one while they're in it.

What is a thottil?

It's the traditional Indian cloth cradle, the one Aariro is named after. Ours is made from organic cotton and has a leno (mesh) window we designed ourselves, so air keeps flowing and you can check on bub without disturbing them.

What is a nursing cover or feeding apron?

It's a breastfeeding cover that gives you privacy while you feed, whether you're out and about or have guests at home.

Why does Aariro cost a little more than some other baby brands?

We go above the standard where it matters: organic combed yarns, no artificial softeners, shrink-control processing and thoughtful design. These cost more to make, but they mean your Aariro pieces last through many washes (and maybe a sibling or two).

Is muslin safe for newborn babies?

Yes. Muslin is light, breathable and gentle, which is why it's a favourite for newborns, especially in Indian weather. Aariro muslin is made from organic combed cotton with Azo-free dyes and no artificial softeners, so only soft, clean cotton touches your baby's skin.

Muslin or regular cotton: which is better for babies?

Muslin is cotton too, just woven in a looser, airier way. That open weave makes it lighter and more breathable than regular cotton fabric, so it's great for keeping bub cool. It also gets softer with every wash, which is why we use it for swaddles, jablas and burp cloths.

Why is Aariro muslin so soft? Do you use softeners?

We don't use artificial softeners, ever. Lots of muslin feels buttery out of the pack because of added softeners, but that wears off after a few washes and the fabric turns rough. Instead, we use organic combed cotton yarns that are naturally soft from day one and get softer with every wash.

What is organic combed cotton?

Combed cotton is brushed to remove the short, rough fibres, leaving only the long, smooth ones. This makes the fabric soft, strong and less likely to pill. Organic means it's grown without synthetic pesticides or fertilisers, so it's gentler on bub's skin and on the planet.

Is muslin good for newborns in Indian weather?

Yes, it's ideal. Muslin is light and very breathable, so bub stays comfortable even in hot, humid weather. That's why we use it for swaddles, jablas, burp cloths and more.

Do you use Azo-free dyes?

Yes. All Aariro products use Azo-free dyes, so they're safe for your baby's delicate skin.

Are Aariro muslin products pre-shrunk?

Yes. Our muslin goes through a special process to keep shrinkage in check, so your swaddles and jablas hold their size wash after wash.

How do I wash muslin baby clothes and swaddles?

Machine wash cold on a gentle cycle with a mild baby detergent. Skip the bleach and fabric softener (your muslin doesn't need it) and line dry in the shade. Avoid high-heat dryers.

Will the colours or prints fade after washing?

A little softening of colour over time is normal with natural cotton. Follow the washing tips above and your prints will stay looking fresh for much longer.

Can I change or cancel my order?

Yes, as long as it hasn't shipped yet. Call or WhatsApp us at +91 91505 50333, or email care@aariro.com with your order number as soon as possible.

What if an item I ordered is out of stock?

We'll contact you right away and start a full refund to your original payment method within 1–2 working days.

How do I use a discount code?

Enter your code at checkout and the discount will be applied to your total.

Do you take bulk or corporate gifting orders?

Yes. For orders above ₹1 lakh, email us at orders@aariro.com.

Are Aariro products good for baby shower gifts? Do you gift wrap?

Absolutely, they're a favourite for baby showers and newborn visits! On request, we'll pack your order in our Aariro gift box with a gift bag, all ready to give. Add your message at checkout and we'll include a little note from you.

Do you deliver across India? Do you ship internationally?

Yes, we ship across India and internationally.

Is there a shipping charge?

Shipping is free on orders above ₹4,000.

How long will my order take to arrive?

Usually 2–10 working days, depending on your location.

Can I return or exchange a product?

Your baby's safety and hygiene come first for us. To make sure every product reaches you fresh and untouched, we don't accept returns or exchanges once an order is delivered. Every piece goes through multiple quality checks before shipping, so you can order with confidence.

What if I receive a damaged, wrong or incomplete order?

We're sorry if that happens. Email care@aariro.com or WhatsApp +91 91505 50333 within 2 days of delivery with photos and your order number, and we'll sort it out quickly. Where possible, we'll arrange a pickup.

How long does a refund or replacement take?

We process it within 24 working hours of receiving the product back.

What payment options do you offer? Is Cash on Delivery available?

You can pay by UPI, credit/debit card, net banking or wallets. We also offer partial COD: pay a part online when you order and the rest in cash on delivery.

Are online payments on aariro.com safe?

Yes. All payments go through a secure, trusted payment gateway, and we never store your card details. If money is deducted for a failed transaction, it's usually refunded to your account automatically within a few days.

How will I know my order went through?

You'll receive a confirmation on email and WhatsApp with your order number and details as soon as your order is placed.

Brand & Product